Divider
  Speech Technology and Research Laboratory
  People
  Current Research Activities
  Past Research Activities
  Publications
  SRILM
  Seminars
  Technologies for License
  In the News
  Career Opportunities
  Contact Us
  Information and Computing Sciences Division
SpacerAbout UsDividerR and D DivisionsDividerCareersDividerNewsroomDividerContact UsDividerSRI HomeSpacer

Spacer
         
  SRI Logo

Voice Banking

SRI developed the Voice Interactive Personal Banking (VIPBanking) system and interfaced it to the SRI Credit Union in 1991. Credit Union customers can verbally request information about account balances and checks, and make transfers between accounts. The VIPBanking System obviates the unnatural touch-tone codes, transforming the human-machine interaction into a simple, structured conversation. The system regonizes words and phrases, including the full variety of naturally-phrased dollar amount specifications. Voice-over-prompt technology enables users to bypass system voice prompts by simply speaking over them.

 

About Us  Vertical divider  R&D Divisions  Divider  Careers  Divider  Newsroom  Divider  Contact Us
©2011 SRI International, 333 Ravenswood Avenue, Menlo Park, CA 94025-3493
SRI International is an independent, nonprofit corporation. Privacy policy

Last modified Feb 20, 2006